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Workouts and reaching your fitness goals need to be fun and enjoyable! We will tackle the rest to ensure all your feedback and issues are heard. Whether you want to shout-out an awesome Group Exercise Instructor, send a note with your progress, or have an issue with your billing, we will be here every step of your fitness journey. The front desk and management team will be there to greet you at the start of each workout high-five you once you crush your session. We have a dedicated member experience team at our Edge head office available to you to help with your customer service needs.