Payments, Billing and Cancellation Policies
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      2. Payments, Billing and Cancellation Policies

      I need to suspend or cancel my membership due to military orders.

      • Sufficient proof of orders is required for military reasons in writing to our billing partner ABC Fitness at customercare@abcfitness.com.  You may also call ABC Fitness at 888-827-9262 with any questions regarding your deployment.  Please email in one of the following:
        • PCS orders (boot camp and basic training ARE accepted).
        • All branches of active military members may cancel if they receive orders to serve for 90 days or more
        • You may also freeze your membership for up to six months.
      • You will be responsible for any payments that fall within the 30-day period from the date ABC Financial Services, LLC. receives the sufficient proof.