1. Help Center
  2. Payments, Billing and Cancellation Policies

I need to suspend or cancel my membership due to military orders.

  • Sufficient proof of orders is required for military reasons in writing to our billing partner ABC Fitness at [email protected].  You may also call ABC Fitness at 888-827-9262 with any questions regarding your deployment.  Please email in one of the following:
    • PCS orders (boot camp and basic training ARE accepted).
    • All branches of active military members may cancel if they receive orders to serve for 90 days or more
    • You may also freeze your membership for up to six months.
  • You will be responsible for any payments that fall within the 30-day period from the date ABC Financial Services, LLC. receives the sufficient proof.