A: In order to cancel your membership due to a medical reason, you will need to provide our billing partner, ABC Fitness with valid proof of medical disability from an MD. This is necessary because your membership is still within the terms of your contract.
These documents can be a copy of one of the following:
- Provide a letter from your physician stating you have a permanent disability or provide a letter from your physician stating that you are unable to workout for (6) months or longer.
- Must be on letterhead and signed by the physician with a phone number to call and verify information if needed.
Email our billing partner, ABC Fitness at customercare@abcfitness.com or call 888-827-9262 to request membership cancellation. Written notice of cancellation is required for all requests. Doctor's notes cannot be backdated for membership refund.