A: In order to cancel your membership due to a change in address, you will need to provide our billing partner, ABC Fitness with proof of move at a location further than 15 miles away from any Edge location. This is necessary because your membership is still within the terms of your contract.
These documents can be a copy of one of the following:
Driver’s License with your name and new address
Lease agreement with your name and new address
Utility bill with your name and new address
(PO boxes are not accepted as proof of move)
Car or house insurance papers showing new address.
Current bank statement showing new address
Out of the country: one-way ticket & green card
- College Students who may not be able to provide proof of move
- for student transfers or graduating students, not meeting the criteria above, please contact [email protected] for advisement
Here is the information you need to cancel your membership:
Your agreement number which can be found on your original contract or here. and proof of move from one of the sources above.
You can email our billing partner, ABC Fitness at [email protected] or call 888-827-9262 if you have questions. All membership cancellation requests must be made in writing except in Illinois where you have the option of cancelling via your membership account login. if you have met the conditions of your term agreement.
For Illinois cancellation, login to your account here.