Re-Opening Commitment

Copeland Welcome Back


Our commitment is to the health and safety of our members and staff.  As state guidelines allow for the re-opening of fitness facilities, we will implement a carefully planned approach that includes following CDC guidelines, responsible social distancing protocols, and a host of cleaning procedures.

We are pleased to announce that our Naperville location is OPEN! For more information on other clubs re-opening in your area, find your location here.


  • We have increased the number of “Sanitation Stations” in every club to ensure there are ample supplies in all areas of the facility to wipe down equipment and sanitize hands. We are requiring all members and Edge team members to wipe down all equipment, including free weights, before and after each use.
  • While we take pride in always maintaining spotless facilities, we nevertheless have increased the number of times our cleaning crews make their rounds and have added additional cleaning staff. Additionally, all equipment will be disinfected after each use with Edge staff on hand to ensure adherence and that supplies are adequately stocked.
  • We have added a weekly deep clean using Protexus fogging spray technology to disinfect and sanitize the entire club. Protexus uses electrostatic technology that coats surfaces with 360° coverage using hospital grade PURTABS.


Social distancing

  • In accordance with the state of Illinois new requirements for gyms, club capacity will be limited to 25% of state building code capacity. Thankfully, because our clubs are so large, we can continue to welcome many members in to the facility.
  • To comply with this requirement, you simply need to reserve your time with a staff member in the club upon check-in, then check-out when you leave. We respectfully request all members please limit their workout to 2 hours during peak times. Given the size of our club; even with this restriction we can still welcome a large group of members into our clubs while ensuring ample room for social distancing
  • Indoor Group X classes have resumed on January 22nd, face coverings must be worn at all times.
  • Edge Strong semi-private training will be held on our turf area, which is large enough to allow for appropriate social distancing.
  • Every other piece of cardio equipment will be available. This allows us to increase the space between members and take full advantage of our spacious clubs.

In Club Safety

  • Hours will be as follows. These hours will allow thorough cleaning of the clubs every night.
    • Mon-Thurs 4am-11pm

    • Fri 4am-9pm

    • Sat 7am-6pm

    • Sun 7am-5pm

  • We have implemented a touch-less check-in process. To keep everyone safe, upon entry, there will be no physical interaction between employees and members.
  • Use of PPE. Staff must wear cloth face coverings over their nose and mouth when in the gym, in accordance with guidance from the State of Illinois.  Members should wear face coverings over their nose and mouth whenever not exercising.
  • Saunas and drinking fountains will remain temporarily closed, as required by the State of Illinois.
  • Due to the state mandate, restrooms will remain open, however locker rooms and showers must be closed.
  • Tanning and massage have resumed. We respectfully require all members to wipe down tanning and massage equipment before and after each use and to use a cloth face covering while using these amenities.

  • Our Edge Kids Clubs will remain closed until further notice. 
  • We will continue to offer bars, drinks, supplements and retail product for sale. To maintain a touch-free transaction, we will only conduct transactions with cards on file.  Click here for instructions on how to add a card on file if you don’t already have one.  
  • Member guidelines. We ask that you please comply with the following policies to ensure everyone’s health and well-being. Our Edge team members will actively monitor the clubs to make sure that all members are following the guidelines for everyone’s safety.  We would appreciate your support, and we ask you to report any concerns to the Edge staff.
  • Here are a few reminders for when you visit to the gym:

    • If you are vulnerable or at-risk for COVID-19 as identified by the CDC—including those who are over the age of 65 or those who have chronic medical conditions—please take extra precaution and follow CDC guidelines.
    • If you feel sick, have a fever, difficulty breathing, or in the last 2 weeks been in close contact with a person suspected or confirmed to have COVID-19, please stay home.

    • Be courteous to fellow members and allow for proper social distancing when accessing or using equipment.

    • Wash and sanitize your hands often.

    • Wipe down equipment before and after use.

    • Wear cloth face coverings (masks).

    • Bring your own towel and yoga mat.

    • If you have concerns about other members, alert an Edge staff member.



  • Membership Activation

    • Upon re-opening, your next dues payment will be adjusted based on the number of days that you paid for prior to our close in March that you were unable to use due to closure.

  • Annual Maintenance Fee

    • To help families financially, all annual maintenance fees due to be billed in the April-August timeframe will be pushed back to September 1st 2020. For example, if your annual maintenance fee was due to be billed April 1st, while we were closed, this payment will now be billed on September 1st. These annual maintenance fee date adjustments will revert back to their original dates the following year and thereafter.

  • Pre-paid Yearly Membership

    • Your membership will now automatically update with a new expiration date extended out the same number of days your home club was closed.

  • Personal Training Clients 

    • While we were closed, any paid personal training sessions were removed from your trainer’s schedule and are now available to use when the club re-opens. We are excited to share that Personal Training will resume on Monday, June 29th. Trainers will be reaching out to each client the day we re-open to personally set up future schedules. Automatic adjustments will be made to your next invoice due, allocating for sessions paid for prior to close, but not used.

  • See our COVID19 FAQs for more answers