We understand that you may have a lot of question as it relates to the Coronavirus. We are monitoring the situation very closely, and will work as hard as we can to answer all of your questions in a timely manner. We will continue to update our FAQs as needed.
An inherent risk of COVID-19 exposure exists in any public place where people are present. You must follow all posted instructions while visiting The Edge Fitness Clubs. While we have taken enhanced health and safety measures for our members, COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting The Edge Fitness Clubs, you voluntarily assume all risks related to exposure to COVID-19. Help keep each other healthy. Thank you for sticking with the Edge Fitness Family during these challenging times, and we look forward to seeing you back in the clubs as state mandates allow.
All our locations are currently OPEN!
Use of PPE. Edge staff, all members, and guests are required to use a cloth face covering at all times in the club, in accordance with State guidelines. Proper usage includes a non-mesh face covering that has full coverage above the nose and below the mouth at all times. If proper mask usage cannot be adhered to, your membership may be subject to suspension or revocation. We will continue to evaluate this policy as state guidance is updated.
We ask that you please comply with the following policies to ensure everyone’s health and wellbeing. Our Edge team members will actively monitor the clubs to make sure that all members are following the guidelines for everyone’s safety. We would appreciate your support, and we ask you to report any concerns to the Edge staff
Click here to select your location to get more information on member guidelines in your Edge locations based on State regulations.
Your membership will now automatically update with a new expiration date extended out the same number of days your home club was closed.
At this time, you may only change your billing/cc information directly with our billing partner, ABC Financial Services at 888-827-9262. Upon re-opening, you may visit the club or change via My Account in your app or on the Member Login on our website.
All member billing will stop during the period while we are mandated to close. If your monthly dues are scheduled to be billed during this period, they will bill upon re-opening. A credit will be applied to the next monthly invoice for all members to adjust for the period of time while the club was closed. Expiration dates for pre-paid memberships will automatically be extended by these same number of days.
Yes, we will continue to offer LIVE classes and on-demand! Click here to find a class.
A credit will be applied to all monthly member dues for as long as we are mandated to close. Expiration dates for pre-paid memberships will automatically be extended by these same number of days. If your dues are scheduled to be billed while we are closed in December, you will be billed once we have re-opened.
Edge Strong classes will resume on the fourth day after we re-open!
We are pleased to be able to hold all Edge Strong billing for approximately the first two weeks after re-opening to give paying clients a full 30 days of use of their last payment. After your club re-open date is announced, feel free to contact your club management team to ask when your billing will specifically resume. Normal invoice dates will apply. Please come and join us soon for class!
Personal training is still available, albeit slightly modified:
We are very excited to be able to offer these options to enable our members to stay on track with their fitness goals! We'll be here for you, and we can't wait to see you and help you keep crushing your goals!
Your club, although open, may have a delayed Edge Kids opening based on restrictions in place by local and state mandates. For now, all Edge Kids areas are closed in all locations, except in our St. Peters location. Upon re-opening, your child’s next dues payment will be adjusted based on the number of days you paid for prior to our close in March, that you were unable to use due to closure.
Our primary focus is the health and safety of all of our members and employees. Prior to closing, we had taken several steps to keep everyone safe including: